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Instinct

Developer
Spear Street Technology
Type
Personal Assistant

A personal AI assistant that connects to your email, messages, screen, audio, and location. You text or call it, and it uses a phone and a computer the way a human would. Currently invite and waitlist only.

Latest on Instinct

Instinct Oct 5, 2026Group chats

Instinct can now join group chats, even with friends who are not on Instinct

On October 5, 2026, Instinct began letting early access users add it to group chats, where a separate group Instinct works for everyone in the thread, even friends who have not joined Instinct. Founder Noah Shinn said your personal Instinct asks before it connects to a group's agent, the group agent cannot access your personal accounts, and your personal agent always asks before sharing information or taking any action. It reaches all users "soon," and you can ask your Instinct to put you on the list.

Your move: Early access first, with a separate group agent that cannot access your accounts

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On October 5, 2026, Instinct began letting early access users add it to group chats, where a separate group Instinct works for everyone in the thread, even friends who have not joined Instinct. Founder Noah Shinn said your personal Instinct asks before it connects to a group's agent, the group agent cannot access your personal accounts, and your personal agent always asks before sharing information or taking any action. It reaches all users "soon," and you can ask your Instinct to put you on the list.

Why it matters

If you plan trips, tickets, or carpools with friends, the agent can sit in the thread so you can look at options together, agree on a plan, and get it done there. You choose which groups your Instinct trusts and can take that trust back at any time, so be selective about which groups get it.

Instinct Sep 28, 2026Funding round

Instinct raises $1 billion at a $10 billion valuation, a month after its last round

Instinct, the personal AI assistant made by Spear Street Technology, raised a $1 billion Series C on September 28, 2026, valuing the company at $10 billion. Sequoia Capital, Benchmark, and Coatue took part in the round. This comes about a month after Instinct's previous round, which valued the company at $2.5 billion. A September 29 TechCrunch report says founder Noah Shinn told the Invest Like the Best podcast that Instinct is nearing $1 billion in annual transaction volume, more than half of it travel, and growing about 10% a day. He did not say how that figure is calculated. The company still has not shared revenue, user counts, or a timeline for opening up beyond its current invite-only waitlist.

Your move: A steep valuation jump. Transaction volume is shared, revenue and user counts are not.

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Instinct, the personal AI assistant made by Spear Street Technology, raised a $1 billion Series C on September 28, 2026, valuing the company at $10 billion. Sequoia Capital, Benchmark, and Coatue took part in the round. This comes about a month after Instinct's previous round, which valued the company at $2.5 billion. A September 29 TechCrunch report says founder Noah Shinn told the Invest Like the Best podcast that Instinct is nearing $1 billion in annual transaction volume, more than half of it travel, and growing about 10% a day. He did not say how that figure is calculated. The company still has not shared revenue, user counts, or a timeline for opening up beyond its current invite-only waitlist.

Why it matters

This is a funding story, not a product change, so nothing is different in Instinct today. A valuation that jumped four times over in a month is still worth watching, given Instinct's recent slowdowns and the account issues already logged here. Shinn has now shared a transaction figure, without revenue, user counts, or a way to check the math. It's a sign the company has plenty of capital, not yet a sign it has solved its scaling and trust problems.

Instinct Sep 24, 2026Reliability

Instinct slows down again as user growth outpaces its computing power

Instinct users are again reporting slower responses and delayed tasks, weeks after an August slowdown. One user told Business Insider that reminders sometimes arrive late, "like it went home for the night." Neither Noah Shinn nor Instinct had commented on this new slowdown as of the report; back in August, Shinn had said on X that the team was working to keep up with "exploding usage" and expected response times to improve within about 12 hours. Unlike Meta, which owns its own data centers, Instinct has to rent computing power, which experts say makes it harder to scale quickly.

Your move: Keep a manual backup for anything time-sensitive

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Instinct users are again reporting slower responses and delayed tasks, weeks after an August slowdown. One user told Business Insider that reminders sometimes arrive late, "like it went home for the night." Neither Noah Shinn nor Instinct had commented on this new slowdown as of the report; back in August, Shinn had said on X that the team was working to keep up with "exploding usage" and expected response times to improve within about 12 hours. Unlike Meta, which owns its own data centers, Instinct has to rent computing power, which experts say makes it harder to scale quickly.

Why it matters

This is the same underlying problem as the September 22 outage: fast growth is straining Instinct's computing capacity. If you depend on Instinct for time-sensitive reminders or tasks, don't assume it will respond right away during a busy period, and keep a manual fallback.

Instinct Sep 23, 2026Privacy dispute

Instinct user says it leaked a stranger's data; the founder calls it a hallucination

A user posted screenshots on September 21, 2026 showing Instinct describing someone else's financial document, including a middle name and address that weren't his, and claiming a photo he never sent had "crossed into" his chat. Founder Noah Shinn responded that this was a hallucination, not a data leak: he said the AI made up a name and then built a confident but false explanation around it, and that no user data was shared and no account boundary was crossed. Other Instinct users have since described similar mix-ups over the same few days. Neither side has published evidence that settles which explanation is correct.

Your move: Unresolved, no public evidence yet settles it either way

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A user posted screenshots on September 21, 2026 showing Instinct describing someone else's financial document, including a middle name and address that weren't his, and claiming a photo he never sent had "crossed into" his chat. Founder Noah Shinn responded that this was a hallucination, not a data leak: he said the AI made up a name and then built a confident but false explanation around it, and that no user data was shared and no account boundary was crossed. Other Instinct users have since described similar mix-ups over the same few days. Neither side has published evidence that settles which explanation is correct.

Why it matters

Instinct's whole job is acting on your real accounts and documents, so a report like this matters even while it's unresolved. Until this is settled, treat anything Instinct tells you about another chat, or about a document or photo you don't remember sending, with some skepticism rather than assuming it came from your own accounts.

Instinct Sep 23, 2026Reservation ban

Instinct's rapid booking attempts get a user banned from Resy

CNN reported that Instinct, a personal AI assistant, pinged the reservation site Resy hundreds of times an hour while trying to book a hard-to-get table for a New York user. Resy's system flagged this as bot abuse and banned the user's account. Resy said it does not allow outside bots or agents to access its platform without approval. The user got his account back afterward, but said he won't try that again.

Your move: Resy says it doesn't allow outside bots on its platform

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CNN reported that Instinct, a personal AI assistant, pinged the reservation site Resy hundreds of times an hour while trying to book a hard-to-get table for a New York user. Resy's system flagged this as bot abuse and banned the user's account. Resy said it does not allow outside bots or agents to access its platform without approval. The user got his account back afterward, but said he won't try that again.

Why it matters

If you connect Instinct to a booking site like Resy, it could get your account banned for looking like automated abuse, even if you didn't personally do anything wrong. Until Instinct and sites like Resy agree on an approved way to talk to each other, be careful about asking it to chase hard-to-get reservations.

Instinct Sep 22, 2026Outage

Instinct stopped responding for a number of users

Instinct stopped responding for a number of users starting the night of September 21 into September 22, 2026. Messages showed as read with no reply, and reminders and other time-sensitive tasks didn't fire. Instinct is invite-only and has no public status page, so affected users turned to founder Noah Shinn's replies on X for updates. Neither Shinn nor Instinct had officially commented on the outage at the time of reporting.

Your move: No status page yet; keep a manual fallback for anything time-sensitive

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Instinct stopped responding for a number of users starting the night of September 21 into September 22, 2026. Messages showed as read with no reply, and reminders and other time-sensitive tasks didn't fire. Instinct is invite-only and has no public status page, so affected users turned to founder Noah Shinn's replies on X for updates. Neither Shinn nor Instinct had officially commented on the outage at the time of reporting.

Why it matters

Instinct's whole pitch is acting on your behalf inside your real accounts, so an outage with no error message and no status page means scheduled reminders or tasks can silently fail to happen. Users should keep a manual backup for anything time-sensitive rather than assuming silence means the task went through.

Instinct Sep 16, 2026Instinct Concierge

Instinct can now make phone calls for you through a white-glove service

On September 16, 2026, Instinct founder Noah Shinn introduced Instinct Concierge, a service that lets Instinct place phone calls for high-touch requests: booking a restaurant that doesn't take online reservations, getting on a dentist's cancellation list, or sorting out a cable bill. You ask for something like this over text, and Instinct handles the call. Shinn said the rollout is starting slowly with Instinct's early access group today, with wider access coming soon. TechCrunch reported the next day that rival Meta's Muse opened a similar outbound-calling beta to US businesses.

Your move: Early access only for now, wider rollout coming

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On September 16, 2026, Instinct founder Noah Shinn introduced Instinct Concierge, a service that lets Instinct place phone calls for high-touch requests: booking a restaurant that doesn't take online reservations, getting on a dentist's cancellation list, or sorting out a cable bill. You ask for something like this over text, and Instinct handles the call. Shinn said the rollout is starting slowly with Instinct's early access group today, with wider access coming soon. TechCrunch reported the next day that rival Meta's Muse opened a similar outbound-calling beta to US businesses.

Why it matters

This pushes Instinct further from "AI that drafts things for you" toward "AI that gets real-world tasks done" on the phone, not just over text. It's early access only for now, so most users can't try it yet, but it's a sign of where Instinct, and personal agents generally, are headed for tasks a pure text-based agent can't handle alone.

Instinct Sep 15, 2026Funding talks

Instinct's funding talks reportedly value it near $10 billion

The Information reported on September 15, 2026 that Instinct's maker, Spear Street Technology, is in talks to raise $1 billion at a valuation of about $10 billion. That is roughly four times the $2.5 billion valuation it reached just three weeks earlier. Sequoia Capital and Benchmark are reportedly in talks to lead the round. Instinct's user base has passed 100,000, and demand has reportedly outgrown its computing capacity, slowing down replies. Nothing is final yet: this is a funding target, not a signed deal.

Your move: A valuation target, not a closed round yet

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The Information reported on September 15, 2026 that Instinct's maker, Spear Street Technology, is in talks to raise $1 billion at a valuation of about $10 billion. That is roughly four times the $2.5 billion valuation it reached just three weeks earlier. Sequoia Capital and Benchmark are reportedly in talks to lead the round. Instinct's user base has passed 100,000, and demand has reportedly outgrown its computing capacity, slowing down replies. Nothing is final yet: this is a funding target, not a signed deal.

Why it matters

This builds on the funding talks already logged here on September 10: now there is a specific number attached, a jump from $2.5 billion to roughly $10 billion in about three weeks. It does not change how Instinct works today, but it shows investor demand and computing costs are both racing ahead of the product itself, which lines up with the slower replies some users have reported.

Instinct Sep 10, 2026Funding talks

Instinct is reportedly in talks to raise $1B, per The Information

Techmeme reported on September 10, 2026, citing The Information, that Instinct is looking to raise $1 billion in new funding. This comes about two weeks after its $250 million Series B, and the company is reportedly seeking the money for more computing power amid capacity constraints. Nothing is confirmed as closed yet: this is a fundraising target, not an announced round.

Your move: A funding target, not a closed round yet

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Techmeme reported on September 10, 2026, citing The Information, that Instinct is looking to raise $1 billion in new funding. This comes about two weeks after its $250 million Series B, and the company is reportedly seeking the money for more computing power amid capacity constraints. Nothing is confirmed as closed yet: this is a fundraising target, not an announced round.

Why it matters

This is funding news, not a product change, so it doesn't affect how Instinct works today. But raising this much so soon after the last round shows how fast both demand and compute costs are growing for the product, and the capacity constraints it's citing line up with the slower replies some users have reported.

Instinct Sep 8, 2026Own email address

Instinct gives every assistant its own email address

On September 8, 2026, Instinct founder Noah Shinn announced that every Instinct assistant now gets its own dedicated email address, claimable at mail.instinct.com. Early users get first pick of a preferred handle. Shinn said this is the first step toward letting Instinct own and run its own accounts: since most everyday tasks, like creating accounts, confirming bookings, or contacting a business, run through email, a separate agent inbox lets Instinct send and receive that mail without cluttering your personal one.

Your move: A first step toward letting Instinct create and run its own accounts

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On September 8, 2026, Instinct founder Noah Shinn announced that every Instinct assistant now gets its own dedicated email address, claimable at mail.instinct.com. Early users get first pick of a preferred handle. Shinn said this is the first step toward letting Instinct own and run its own accounts: since most everyday tasks, like creating accounts, confirming bookings, or contacting a business, run through email, a separate agent inbox lets Instinct send and receive that mail without cluttering your personal one.

Why it matters

This lands just days after Instinct's 1Password integration and a wave of privacy concerns about how much access the assistant already has. An email address it controls on its own means Instinct can sign up for things and correspond with businesses without you seeing every step. If you use Instinct, keep an eye on what shows up in that new inbox.

Instinct Sep 4, 20261Password partnership

Instinct partners with 1Password to hand off your saved credentials

On September 4, 2026, Instinct announced a partnership with 1Password to let the agent get your account logins through 1Password's vault instead of only through Instinct's own built-in Vault. Instinct CEO Noah Shinn said 32% of Instinct users already share credentials through that in-house Vault, letting the agent log into loyalty programs, streaming and software accounts, restaurant and fitness bookings, healthcare portals, and payroll and benefits sites. The integration is still being built and rolled out, it is not live yet.

Your move: A response to last month's privacy concerns, but the integration hasn't shipped yet

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On September 4, 2026, Instinct announced a partnership with 1Password to let the agent get your account logins through 1Password's vault instead of only through Instinct's own built-in Vault. Instinct CEO Noah Shinn said 32% of Instinct users already share credentials through that in-house Vault, letting the agent log into loyalty programs, streaming and software accounts, restaurant and fitness bookings, healthcare portals, and payroll and benefits sites. The integration is still being built and rolled out, it is not live yet.

Why it matters

This is Instinct's answer to the privacy concerns covered here last month, when it kept reading a user's Gmail after being disconnected. Routing credentials through 1Password instead of Instinct's own storage could reduce how much sensitive data Instinct holds directly, but since the integration isn't live yet, there's nothing to change in your setup until it ships.

Instinct Aug 26, 2026Series B funding

Instinct raises $250M Series B at a $2.5B valuation

Instinct raised $250 million in a new funding round led by Index Ventures and Benchmark. That brings its total funding to $350 million and values the company at $2.5 billion, about five times higher than just a few weeks ago. It's still invite-only.

Your move: Funding round, not a product change. No action needed yet

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Instinct raised $250 million in a new funding round led by Index Ventures and Benchmark. That brings its total funding to $350 million and values the company at $2.5 billion, about five times higher than just a few weeks ago. It's still invite-only.

Why it matters

This shows how fast Instinct is growing, but it doesn't change how the product actually works today. The privacy story in the other Instinct entry on this log is the one you should actually act on. This is just funding news.

Instinct Aug 24, 2026Privacy scrutiny

Instinct kept reading your Gmail hours after you disconnected it

In late August, testers found that Instinct kept reading and storing Gmail messages even three hours after they had disconnected it, and it saved the messages as plain, unprotected text. Its terms of service also let Instinct keep a permanent license to use your data. A researcher even showed that fake instructions hidden inside an email could trick Instinct into doing things it shouldn't. Instinct added a manual "delete my data" button after this came out, and said it takes the concerns seriously.

Your move: Audit your connected accounts and use the new delete option

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In late August, testers found that Instinct kept reading and storing Gmail messages even three hours after they had disconnected it, and it saved the messages as plain, unprotected text. Its terms of service also let Instinct keep a permanent license to use your data. A researcher even showed that fake instructions hidden inside an email could trick Instinct into doing things it shouldn't. Instinct added a manual "delete my data" button after this came out, and said it takes the concerns seriously.

Why it matters

If you've connected Instinct to your email or other accounts, this is worth acting on: check what it can see, use the new delete option to remove stored data, and read its terms of service before giving it more access.